CapitaLand Malaysia Mall Trust | Annual Report 2020

SHOPPER AND VEHICULAR TRAFFIC Shopper and vehicular traffic has been affected by the restriction in business activities and strict social distancing measures in force due to COVID-19. CMMT’s shopping malls registered an annual shopper traffic of 32.4 million in 2020, which was 42.8% lower from the 56.7 million achieved in 2019. Vehicular traffic registered at 5.4 million in 2020, or 30.9% lower than 2019’s record of 7.9 million. Shopper Traffic and Tenant Sales Quarterly Performance From April to June 2020 shopper traffic and tenant sales were hard hit following the movement restrictions imposed by the Movement Control Order (MCO) and Conditional MCO (CMCO). Shopper traffic had declined 65.1% while tenant sales per square foot (psf) fell 16.5% on a quarter-on-quarter basis. As businesses reopened under the Recovery MCO (RMCO) from 10 June 2020, we saw an encouraging resumption of shopper activities and the rebound in tenant sales even outpaced the return of shopper traffic. From June to September 2020, shopper traffic and tenant sales psf saw a recovery of about 145.4% and 20.2% respectively on a quarter-on-quarter basis on the back of the RMCO. In October 2020, CMCO was re-introduced due to the resurgence of COVID-19 transmissions and CMMT malls’ shopper traffic contracted at the start of the CMCO but recovered gradually towards the year-end festive period. Although shopper traffic for October to December 2020 declined 15.3%, tenant sales psf for the same period grew 3.9% from the previous quarter. For the full year 2020, tenant sales psf declined 19.0% against 2019’s level. Tenant sales psf: -19.0% 2 YoY Shopper traffic: -42.8% 1 YoY 1 Shopper traffic and tenant sales were impacted by the MCO (18 March to 3 May) and CMCO (4 May to 9 June) implemented by the Government to curb the spread of COVID-19. Subsequently, CMCO was reinstated in Klang Valley from 14 October followed by Penang from 9 November. 2 Change in tenant sales per square foot. 1Q 2020 2Q 2020 3Q 2020 4Q 2020 Shopper Traffic Tenant Sales 37 BECAUSE TOMORROW MATTERS